How are you coping during this period?
What are you discovering about yourself and each other that you could not see before?
What have you lost during this time but are not missing?
These questions and others trigger new conversations and collaborations between many members of the group.
๐ข๐ฐ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ผ๐ฟ๐ธ๐ฝ๐น๐ฎ๐ฐ๐ฒ ๐๐๐ฟ๐๐ฒ๐๐ ๐ฎ๐ฟ๐ฒ ๐ฑ๐ฒ๐ฎ๐ฑ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ฎ๐๐ฒ๐ฟ. ๐๐ผ๐ผ๐ฑ๐ฏ๐๐ฒ ๐๐๐ฟ๐๐ฒ๐๐, ๐ต๐ฒ๐น๐น๐ผ ๐ฐ๐ผ๐ป๐๐ฒ๐ฟ๐๐ฎ๐๐ถ๐ผ๐ป๐.
We were conditioned by experts that we need non-authentic, anonymous, low-trust workplace surveys to tell us what we should talk about.
And whilst we were in the building, we didnโt buy it but we went along with it, right?
But no longer! Long and static employee surveys are dead, replaced by authentic conversations between people who choose the topics, not the survey authors.
In the Enterprise Social Room, we began this extraordinary conversation and re-imagining a future where conversations across physical locations and hierarchies became part of the โnew normalโ.
.
Andy G. Schmidt
Recent Posts
The Enterprise Social Room to complement operational communications
Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency
โJob-Hopping on the riseโ โ How to make them stick with you longer
Life is work.
Work is life.
Life is all about relationships - and work is no exception.
In fact, the key to long-term happiness and fulfillment is โour relationships.โ
This is what Harvard's legendary Grant and Glueck Study found out over the last 80 years:
"The quality of our work-life - emotionally, physically, and mentally - is directly proportional to the quality of our relationships."
Topics: Employee Engagement, Employee Experience, Best Practice
HR Tech vs. Work Tech - What's the difference?
The success of any new technology implementation depends on two key factors:
1) ๐๐๐ค๐ฅ๐ก๐ ๐ช๐จ๐ ๐๐ฉ.
2) ๐๐๐๐ฎ ๐๐๐ฃ๐ ๐ซ๐๐ก๐ช๐ ๐๐ฃ ๐ช๐จ๐๐ฃ๐ ๐๐ฉ, ๐จ๐ค ๐ฉ๐๐๐ฎ ๐๐ค๐ฃ๐ฉ๐๐ฃ๐ช๐ ๐ฉ๐ค ๐ช๐จ๐ ๐๐ฉ.
A new platform or tool may seem like itโs going to transform the business, but itโs important to take a step back and consider how your end-users feel.
If thereโs a hidden barrier within an organization that makes it difficult for people to use technology seamlessly, then they probably wonโt use it.
Employees get so wrapped up in their day-to-day activities that finding the time to use HR Tech can sometimes feel like another task. However, when a frontline worker knows there is something essential to be found on their mobile collaboration platform that will support them, they will use it every single day.
The challenge with HR Tech is that itโs mainly focused on HR, not the employees. HR Tech gets the job done for the people in the HR-silo.
But what about the clients of HR โ the people?
Topics: Employee Experience, Operational Efficiency, Use-Case
Leading from the Frontlines: How to Create a Digital Workplace Thatโs Still Human
Frontline. noun โThe most advanced, responsible, or visible position in a field or activity.โ
That definition is an accurate description of your companyโs most influential people: frontline employees. Theyโre on the ground, leading the charge, and have the most interaction with your customers.
How many percent of your frontline workers are receiving corporate communication directly and in an instant?
Typically, this mobile workforce is often left unattended and, as a result, is left feeling disconnected from the company. Only 13% of them are engaged at work. As a result, theyโre more likely to leave for another company with a more inclusive approach and a digital workplace.
Itโs important to understand why frontline employees need to be included in your business strategies.
Topics: Retail, Hospitality, Logistics, F&B, Internal Communications, Employee Experience, Best Practice
How to reach more of your staff within 5 minutes
For most majority frontline organizations, less than 20% of staff are reachable within 5 minutes.
In our digital world, why is that even still an issue?
Topics: Employee Experience, Operational Efficiency
Do your culture, technology and employee experience actually fit together?
I reckon all businesses out there are driven to achieve higher business results.
Here business results mean anything your organization wants to achieve.
This could be purpose-driven or profit-driven.
Topics: Internal Communications, Employee Experience, Operational Efficiency
Why the Whole is Smarter than its Parts or the Beekeeper's Edge
Bees arenโt smart, bee colonies are. No single bee knows how to build a hive, protect the queen, and produce honey. But collectively, they still make it happen, which is quite impressive.
Here is how they do it:
Topics: Internal Communications, Best Practice
Topics: Internal Communications, Best Practice, Operational Efficiency
The Importance of Transparency for a Healthy Company Culture
Companies have changed the way they do business.
A rigid hierarchy that restricted the flow of information and negatively impacted employee communications used to be the norm. Communication between employees and their supervisors was often limited, and organizational transparency was practically nonexistent.
Topics: Hospitality, Video, Internal Communications, Employee Experience, Best Practice, Use-Case
Editorโs note: Weโre glad to co-author this article with James Chia CEO of Arclab. Their SaaS platform helps frontline teams reach their full potential with Nano Learning that's delivered through customized, just-in-time, bite-sized, mobile learning modules.