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Do your culture, technology and employee experience actually fit together?

Posted by Andy G. Schmidt on Jun 9, 2021 11:56:55 AM

I reckon all businesses out there are driven to achieve higher business results.

Here business results mean anything your organization wants to achieve.

This could be purpose-driven or profit-driven.

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Topics: Internal Communications, Employee Experience, Operational Efficiency



The Importance of Transparency for a Healthy Company Culture

Posted by Andy G. Schmidt on May 4, 2021 6:01:00 PM

Companies have changed the way they do business.

A rigid hierarchy that restricted the flow of information and negatively impacted employee communications used to be the norm. Communication between employees and their supervisors was often limited, and organizational transparency was practically nonexistent.

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Topics: Hospitality, Video, Internal Communications, Employee Experience, Best Practice, Use-Case



How to communicate with those 2.7 billion deskless workers?

Posted by Andy G. Schmidt on Feb 5, 2021 3:40:00 PM

Take a guess how many percent of the global workforce do not have a desk?
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70 to 80% of workers globally - about 2.7 billion people - are “deskless” and handling jobs that do not require (or allow for) sitting in place.
 
If that number surprises you, think about all the industries this includes retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.
 
These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing and little to no access to task-critical information.
 
In 2021 this deskless workforce will undergo an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.
 

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Taking Care of the Disconnected

Posted by Andy G. Schmidt on Nov 12, 2020 3:28:52 PM

Not-so-fun fact: Employees who work remotely have higher attrition risk than those who work from the office.

In a time when most of us have struggled with feelings of isolation and disconnection, the engagement of meaningful and rewarding work is as vital as ever.

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Topics: Employee Engagement, Employee Experience, Best Practice



Peer-to-Peer Recognition and How It Changes Employee Engagement

Posted by Andy G. Schmidt on Oct 15, 2020 4:39:00 PM

Does your work sometimes feel like this?

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Topics: Employee Engagement, Video, Employee Experience, Best Practice, Operational Efficiency



Reasons Why Using WhatsApp for Corporate Communications is Dangerous

Posted by Andy G. Schmidt on Oct 1, 2020 5:56:00 PM

Isn't the overall goal of Internal Communication to turn strategy into action?

Whenever I ask organizations how they communicate with and get their message across to their entire workforce - including their non-desk workforce that performs their work on-the-go - I often hear, “Oh, internal communication with our mobile workforce? We have it covered. Everyone is on WhatsApp.”

This makes me very concerned and uneasy. 

Have you ever asked yourself the question, "What could be so wrong with using a consumer tool for internal corporate communications?"

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency, Tool



The Top 10 of Top-Notch Internal Communication

Posted by Andy G. Schmidt on Sep 21, 2020 11:15:00 AM

If I were to head a large company, I would pay my Head of Internal Communications more than my Head of External Communications.

Why?

Because I know that if this company is really to change, and to persuade the outside world it has changed, it has to change on the inside first.

Internal Communication is here to enable change and execution of the strategy.

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Workplaces are better with trust

Posted by Andy G. Schmidt on Sep 17, 2020 9:00:00 AM

We all know the basic ingredients for high employee engagement:

A meaningful purpose, recognition, open communication, involvement, personal growth and some autonomy in performing our work.

But all of these don’t work if the basic ingredient is missing:

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Topics: Internal Communications, Employee Experience, Operational Efficiency



The 10 Best Survey Questions To Ask your Employees

Posted by Andy G. Schmidt on Sep 9, 2020 6:00:00 PM

"The more you know, the more you think you don’t. The more you don’t know, the more you think you do." - inspired by Aristotle and Albert Einstein 

As a leader you need feedback from your team to succeed.

Collecting employee feedback regularly and frequently through employee surveys is an essential part of assessing internal communication strategies, operational efficiencies, and improving workplace culture.

Companies are now turning to employee surveys to gain organizational insights they can take immediate action on. Best of all, there are now ways to collect the feedback you need to make concrete improvements in real-time.

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Topics: Employee Engagement, Employee Experience, Best Practice, Operational Efficiency, Tool



The Power of Operational Communication

Posted by Andy G. Schmidt on Sep 3, 2020 3:57:00 PM

Connecting people in the workplace and helping teams work together more efficiently is at the core of our mission. When Beekeeper first set out seven years ago, we were determined to digitalize traditional top-down communication channels.

We wanted to make information easily accessible to everyone, regardless of their location. In many cases, Beekeeper also enabled employees to give direct feedback to company management for the very first time.

Over time, it became clear that top-down communication channels like bulletin boards and newsletters are only the tip of the communication pyramid. For operational communication that’s truly transformative, information must also flow from the bottom-up, across departments, between functions, and diagonally into different teams.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



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