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.

The Power of Operational Communication

Posted by Andy G. Schmidt on Sep 19, 2021 3:57:00 PM

Connecting people in the workplace and helping teams work together more efficiently is at the core of our mission. When Beekeeper first set out seven years ago, we were determined to digitalize traditional top-down communication channels.

We wanted to make information easily accessible to everyone, regardless of their location. In many cases, Beekeeper also enabled employees to give direct feedback to company management for the very first time.

Over time, it became clear that top-down communication channels like bulletin boards and newsletters are only the tip of the communication pyramid. For operational communication thatโ€™s truly transformative, information must also flow from the bottom-up, across departments, between functions, and diagonally into different teams.

Read More

Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



The Enterprise Social Room to complement operational communications

Posted by Andy G. Schmidt on Sep 13, 2021 11:29:49 AM

How are you coping during this period?

What are you discovering about yourself and each other that you could not see before?

What have you lost during this time but are not missing?

These questions and others trigger new conversations and collaborations between many members of the group.

๐—ข๐—ฐ๐—ฐ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ฒ๐—ฎ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐˜„๐—ฎ๐˜๐—ฒ๐—ฟ. ๐—š๐—ผ๐—ผ๐—ฑ๐—ฏ๐˜†๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€, ๐—ต๐—ฒ๐—น๐—น๐—ผ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€.

We were conditioned by experts that we need non-authentic, anonymous, low-trust workplace surveys to tell us what we should talk about.

And whilst we were in the building, we didnโ€™t buy it but we went along with it, right?

But no longer! Long and static employee surveys are dead, replaced by authentic conversations between people who choose the topics, not the survey authors.

In the Enterprise Social Room, we began this extraordinary conversation and re-imagining a future where conversations across physical locations and hierarchies became part of the โ€˜new normalโ€™.

Read More

Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



โ€œJob-Hopping on the riseโ€ โ€“ How to make them stick with you longer

Posted by Andy G. Schmidt on Aug 24, 2021 8:30:00 AM

Life is work.

Work is life.

Life is all about relationships - and work is no exception.

In fact, the key to long-term happiness and fulfillment is โ€œour relationships.โ€

This is what Harvard's legendary Grant and Glueck Study found out over the last 80 years:

"The quality of our work-life - emotionally, physically, and mentally - is directly proportional to the quality of our relationships."

Read More

Topics: Employee Engagement, Employee Experience, Best Practice



HR Tech vs. Work Tech - What's the difference?

Posted by Andy G. Schmidt on Aug 14, 2021 12:23:30 PM

The success of any new technology implementation depends on two key factors:
1) ๐™‹๐™š๐™ค๐™ฅ๐™ก๐™š ๐™ช๐™จ๐™š ๐™ž๐™ฉ. 
2) ๐™๐™๐™š๐™ฎ ๐™›๐™ž๐™ฃ๐™™ ๐™ซ๐™–๐™ก๐™ช๐™š ๐™ž๐™ฃ ๐™ช๐™จ๐™ž๐™ฃ๐™œ ๐™ž๐™ฉ, ๐™จ๐™ค ๐™ฉ๐™๐™š๐™ฎ ๐™˜๐™ค๐™ฃ๐™ฉ๐™ž๐™ฃ๐™ช๐™š ๐™ฉ๐™ค ๐™ช๐™จ๐™š ๐™ž๐™ฉ. 
 
A new platform or tool may seem like itโ€™s going to transform the business, but itโ€™s important to take a step back and consider how your end-users feel.

If thereโ€™s a hidden barrier within an organization that makes it difficult for people to use technology seamlessly, then they probably wonโ€™t use it.
 
Employees get so wrapped up in their day-to-day activities that finding the time to use HR Tech can sometimes feel like another task. However, when a frontline worker knows there is something essential to be found on their mobile collaboration platform that will support them, they will use it every single day.
 
The challenge with HR Tech is that itโ€™s mainly focused on HR, not the employees. HR Tech gets the job done for the people in the HR-silo.

But what about the clients of HR โ€“ the people?

Read More

Topics: Employee Experience, Operational Efficiency, Use-Case



Leading from the Frontlines: How to Create a Digital Workplace Thatโ€™s Still Human

Posted by Andy G. Schmidt on Jul 14, 2021 5:06:10 PM

Frontline. noun โ€œThe most advanced, responsible, or visible position in a field or activity.โ€

That definition is an accurate description of your companyโ€™s most influential people: frontline employees. Theyโ€™re on the ground, leading the charge, and have the most interaction with your customers.

How many percent of your frontline workers are receiving corporate communication directly and in an instant? 

Typically, this mobile workforce is often left unattended and, as a result, is left feeling disconnected from the company. Only 13% of them are engaged at work. As a result, theyโ€™re more likely to leave for another company with a more inclusive approach and a digital workplace.

Itโ€™s important to understand why frontline employees need to be included in your business strategies.

Read More

Topics: Retail, Hospitality, Logistics, F&B, Internal Communications, Employee Experience, Best Practice



How to reach more of your staff within 5 minutes

Posted by Andy G. Schmidt on Jul 5, 2021 10:32:08 AM

For most majority frontline organizations, less than 20% of staff are reachable within 5 minutes.

 

In our digital world, why is that even still an issue?

Read More

Topics: Employee Experience, Operational Efficiency



Do your culture, technology and employee experience actually fit together?

Posted by Andy G. Schmidt on Jun 9, 2021 11:56:55 AM

I reckon all businesses out there are driven to achieve higher business results.

Here business results mean anything your organization wants to achieve.

This could be purpose-driven or profit-driven.

Read More

Topics: Internal Communications, Employee Experience, Operational Efficiency



The Importance of Transparency for a Healthy Company Culture

Posted by Andy G. Schmidt on May 4, 2021 6:01:00 PM

Companies have changed the way they do business.

A rigid hierarchy that restricted the flow of information and negatively impacted employee communications used to be the norm. Communication between employees and their supervisors was often limited, and organizational transparency was practically nonexistent.

Read More

Topics: Hospitality, Video, Internal Communications, Employee Experience, Best Practice, Use-Case



How to communicate with those 2.7 billion deskless workers?

Posted by Andy G. Schmidt on Feb 5, 2021 3:40:00 PM

Take a guess how many percent of the global workforce do not have a desk?
 .
 .
 .
70 to 80% of workers globally - about 2.7 billion people - are โ€œdesklessโ€ and handling jobs that do not require (or allow for) sitting in place.
 
If that number surprises you, think about all the industries this includes retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.
 
These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing and little to no access to task-critical information.
 
In 2021 this deskless workforce will undergo an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.
 

Read More

Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Taking Care of the Disconnected

Posted by Andy G. Schmidt on Nov 12, 2020 3:28:52 PM

Not-so-fun fact: Employees who work remotely have higher attrition risk than those who work from the office.

In a time when most of us have struggled with feelings of isolation and disconnection, the engagement of meaningful and rewarding work is as vital as ever.

Read More

Topics: Employee Engagement, Employee Experience, Best Practice



Your Guide to Internal Communications and Employee Engagement

Stay on top of Industry Trends and gain insights

Subscribe below to not miss any of our blog posts.

 

Subscribe Here!

Relevant Posts

BKC BW Header cropped with Beekeeper Partner Logo

.

The Power of Operational Communication

Posted by Andy G. Schmidt on Sep 19, 2021 3:57:00 PM

Connecting people in the workplace and helping teams work together more efficiently is at the core of our mission. When Beekeeper first set out seven years ago, we were determined to digitalize traditional top-down communication channels.

We wanted to make information easily accessible to everyone, regardless of their location. In many cases, Beekeeper also enabled employees to give direct feedback to company management for the very first time.

Over time, it became clear that top-down communication channels like bulletin boards and newsletters are only the tip of the communication pyramid. For operational communication thatโ€™s truly transformative, information must also flow from the bottom-up, across departments, between functions, and diagonally into different teams.

Read More

Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



The Enterprise Social Room to complement operational communications

Posted by Andy G. Schmidt on Sep 13, 2021 11:29:49 AM

How are you coping during this period?

What are you discovering about yourself and each other that you could not see before?

What have you lost during this time but are not missing?

These questions and others trigger new conversations and collaborations between many members of the group.

๐—ข๐—ฐ๐—ฐ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ฒ๐—ฎ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐˜„๐—ฎ๐˜๐—ฒ๐—ฟ. ๐—š๐—ผ๐—ผ๐—ฑ๐—ฏ๐˜†๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€, ๐—ต๐—ฒ๐—น๐—น๐—ผ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€.

We were conditioned by experts that we need non-authentic, anonymous, low-trust workplace surveys to tell us what we should talk about.

And whilst we were in the building, we didnโ€™t buy it but we went along with it, right?

But no longer! Long and static employee surveys are dead, replaced by authentic conversations between people who choose the topics, not the survey authors.

In the Enterprise Social Room, we began this extraordinary conversation and re-imagining a future where conversations across physical locations and hierarchies became part of the โ€˜new normalโ€™.

Read More

Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



โ€œJob-Hopping on the riseโ€ โ€“ How to make them stick with you longer

Posted by Andy G. Schmidt on Aug 24, 2021 8:30:00 AM

Life is work.

Work is life.

Life is all about relationships - and work is no exception.

In fact, the key to long-term happiness and fulfillment is โ€œour relationships.โ€

This is what Harvard's legendary Grant and Glueck Study found out over the last 80 years:

"The quality of our work-life - emotionally, physically, and mentally - is directly proportional to the quality of our relationships."

Read More

Topics: Employee Engagement, Employee Experience, Best Practice



HR Tech vs. Work Tech - What's the difference?

Posted by Andy G. Schmidt on Aug 14, 2021 12:23:30 PM

The success of any new technology implementation depends on two key factors:
1) ๐™‹๐™š๐™ค๐™ฅ๐™ก๐™š ๐™ช๐™จ๐™š ๐™ž๐™ฉ. 
2) ๐™๐™๐™š๐™ฎ ๐™›๐™ž๐™ฃ๐™™ ๐™ซ๐™–๐™ก๐™ช๐™š ๐™ž๐™ฃ ๐™ช๐™จ๐™ž๐™ฃ๐™œ ๐™ž๐™ฉ, ๐™จ๐™ค ๐™ฉ๐™๐™š๐™ฎ ๐™˜๐™ค๐™ฃ๐™ฉ๐™ž๐™ฃ๐™ช๐™š ๐™ฉ๐™ค ๐™ช๐™จ๐™š ๐™ž๐™ฉ. 
 
A new platform or tool may seem like itโ€™s going to transform the business, but itโ€™s important to take a step back and consider how your end-users feel.

If thereโ€™s a hidden barrier within an organization that makes it difficult for people to use technology seamlessly, then they probably wonโ€™t use it.
 
Employees get so wrapped up in their day-to-day activities that finding the time to use HR Tech can sometimes feel like another task. However, when a frontline worker knows there is something essential to be found on their mobile collaboration platform that will support them, they will use it every single day.
 
The challenge with HR Tech is that itโ€™s mainly focused on HR, not the employees. HR Tech gets the job done for the people in the HR-silo.

But what about the clients of HR โ€“ the people?

Read More

Topics: Employee Experience, Operational Efficiency, Use-Case



Leading from the Frontlines: How to Create a Digital Workplace Thatโ€™s Still Human

Posted by Andy G. Schmidt on Jul 14, 2021 5:06:10 PM

Frontline. noun โ€œThe most advanced, responsible, or visible position in a field or activity.โ€

That definition is an accurate description of your companyโ€™s most influential people: frontline employees. Theyโ€™re on the ground, leading the charge, and have the most interaction with your customers.

How many percent of your frontline workers are receiving corporate communication directly and in an instant? 

Typically, this mobile workforce is often left unattended and, as a result, is left feeling disconnected from the company. Only 13% of them are engaged at work. As a result, theyโ€™re more likely to leave for another company with a more inclusive approach and a digital workplace.

Itโ€™s important to understand why frontline employees need to be included in your business strategies.

Read More

Topics: Retail, Hospitality, Logistics, F&B, Internal Communications, Employee Experience, Best Practice



How to reach more of your staff within 5 minutes

Posted by Andy G. Schmidt on Jul 5, 2021 10:32:08 AM

For most majority frontline organizations, less than 20% of staff are reachable within 5 minutes.

 

In our digital world, why is that even still an issue?

Read More

Topics: Employee Experience, Operational Efficiency



Do your culture, technology and employee experience actually fit together?

Posted by Andy G. Schmidt on Jun 9, 2021 11:56:55 AM

I reckon all businesses out there are driven to achieve higher business results.

Here business results mean anything your organization wants to achieve.

This could be purpose-driven or profit-driven.

Read More

Topics: Internal Communications, Employee Experience, Operational Efficiency



The Importance of Transparency for a Healthy Company Culture

Posted by Andy G. Schmidt on May 4, 2021 6:01:00 PM

Companies have changed the way they do business.

A rigid hierarchy that restricted the flow of information and negatively impacted employee communications used to be the norm. Communication between employees and their supervisors was often limited, and organizational transparency was practically nonexistent.

Read More

Topics: Hospitality, Video, Internal Communications, Employee Experience, Best Practice, Use-Case



How to communicate with those 2.7 billion deskless workers?

Posted by Andy G. Schmidt on Feb 5, 2021 3:40:00 PM

Take a guess how many percent of the global workforce do not have a desk?
 .
 .
 .
70 to 80% of workers globally - about 2.7 billion people - are โ€œdesklessโ€ and handling jobs that do not require (or allow for) sitting in place.
 
If that number surprises you, think about all the industries this includes retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.
 
These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing and little to no access to task-critical information.
 
In 2021 this deskless workforce will undergo an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.
 

Read More

Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Taking Care of the Disconnected

Posted by Andy G. Schmidt on Nov 12, 2020 3:28:52 PM

Not-so-fun fact: Employees who work remotely have higher attrition risk than those who work from the office.

In a time when most of us have struggled with feelings of isolation and disconnection, the engagement of meaningful and rewarding work is as vital as ever.

Read More

Topics: Employee Engagement, Employee Experience, Best Practice



Your Guide to Internal Communications and Employee Engagement

Stay on top of Industry Trends and gain insights

Subscribe below to not miss any of our blog posts.

 

Subscribe Here!

Relevant Posts