--- title: 6i Communication Blog | Operational Efficiency description: Operational Efficiency | Stay on top of industry trends and gain insights on how to better communicate with your entire workforce incl. the front line staff members. --- [![6i_communication-logo-300](https://blog.6i-communication.com/hs-fs/hubfs/6i_communication-logo-300.png?width=300&height=59&name=6i_communication-logo-300.png "6i_communication-logo-300")](http://www.6i-communication.com) - [Home](https://6i-communication.com) - [Key Benefits](https://6i-communication.com/key-benefits/) - [Comparison Chart](https://6i-communication.com/comparison-chart/) - [About Us](https://6i-communication.com/about-us/) [![BOOK A DEMO](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/2937320/81fe7630-73e9-41cb-b836-3b34509df54f.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/2937320/81fe7630-73e9-41cb-b836-3b34509df54f) [![BKC BW Header cropped with Beekeeper Partner Logo](https://blog.6i-communication.com/hubfs/BKC%20BW%20Header%20cropped%20with%20Beekeeper%20Partner%20Logo.jpg "BKC BW Header cropped with Beekeeper Partner Logo")](https://www.6i-communication.com) # . ## [The Future of Work for our frontliners](https://blog.6i-communication.com/the-future-of-work-is-human-centric) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Jan 26, 2026, 4:42:41 PM - [Tweet](https://twitter.com/share) [![](https://blog.6i-communication.com/hubfs/Office%20Workers%20vs%20Frontline%20Workers%20Published%2019Aug21.jpg)](https://blog.6i-communication.com/the-future-of-work-is-human-centric) I don’t know about you, but I am starting to get a bit tired of those endless discussions about “The Future of Work”. Much of that debate centers around technology and WHERE we perform our work. But the future of work is actually about people. When we talk about it, we talk about humans — how we work, with whom we work, and yes - also where we work. The Future Of Work is human and must be humane. It is more about people than location! Now is the time to take a fresh look at the employer/employee relationship and the fitting tool to strengthen that relationship. [Read More](https://blog.6i-communication.com/the-future-of-work-is-human-centric) Topics: [Employee Engagement](https://blog.6i-communication.com/tag/employee-engagement), [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency) ## [11 Actionable Ways to Improve Your Employee Relations in 2026](https://blog.6i-communication.com/11-actionable-ways-to-improve-your-employee-relations) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Dec 30, 2025, 6:45:00 AM - [Tweet](https://twitter.com/share) [![](https://www.beekeeper.io/wp-content/uploads/2023/07/Sentiment_Analysis-1024x889.jpg)](https://blog.6i-communication.com/11-actionable-ways-to-improve-your-employee-relations) How employees and employers value one another is a key indicator of business success. A strong relationship drives the very best behaviors and delivers better returns. [Read More](https://blog.6i-communication.com/11-actionable-ways-to-improve-your-employee-relations) Topics: [Employee Engagement](https://blog.6i-communication.com/tag/employee-engagement), [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency) ## [Reasons Why Using WhatsApp for Corporate Communications is Dangerous](https://blog.6i-communication.com/10-reasons-why-using-whatsapp-for-corporate-communications-is-dangerous) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Dec 4, 2025, 11:00:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.6i-communication.com/hubfs/GetApp%20Category%20Leader%20Categories.jpg)](https://blog.6i-communication.com/10-reasons-why-using-whatsapp-for-corporate-communications-is-dangerous) ### Isn't the overall goal of Internal Communication to turn strategy into action? Whenever I ask organizations how they **communicate with** and get their message across to their entire workforce - including their **non-desk workforce** that performs their work on-the-go - I often hear, *“Oh, internal communication with our mobile workforce? We have it covered. Everyone is on WhatsApp.”* This makes me very concerned and uneasy.  Have you ever asked yourself the question, ***"What could be so wrong with using a consumer tool for internal corporate communications?"*** [Read More](https://blog.6i-communication.com/10-reasons-why-using-whatsapp-for-corporate-communications-is-dangerous) Topics: [Employee Engagement](https://blog.6i-communication.com/tag/employee-engagement), [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency), [Tool](https://blog.6i-communication.com/tag/tool) ## [Digitally Engage Your Mobile Workforce for Better Business Returns](https://blog.6i-communication.com/digitally-engage-your-mobile-workforce-for-better-business-returns) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Nov 13, 2025, 9:00:00 AM - [Tweet](https://twitter.com/share) [![Blog Image Digitally-Engage-Your-Mobile-Workforce-for-Better-Business-Returns-1030x371](https://blog.6i-communication.com/hubfs/Blog%20Image%20Digitally-Engage-Your-Mobile-Workforce-for-Better-Business-Returns-1030x371.png)](https://blog.6i-communication.com/digitally-engage-your-mobile-workforce-for-better-business-returns) Imagine you could increase your business revenue by better engaging your employees. What would that mean for your company? For starters, it would give you a competitive advantage and boost your value proposition. Achieving that goal is easier than you think. [Engage your workforce with a mobile solution](https://6i-communication.com/key-benefits/) such as a team app, and you’ll start to see the monetary benefits as well as the employee engagement rewards. [Read More](https://blog.6i-communication.com/digitally-engage-your-mobile-workforce-for-better-business-returns) Topics: [Employee Engagement](https://blog.6i-communication.com/tag/employee-engagement), [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency) ## [How to communicate with those 2.7 billion deskless workers?](https://blog.6i-communication.com/how-to-communicate-with-those-2.7-billion) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Oct 30, 2025, 9:15:00 AM - [Tweet](https://twitter.com/share) [![Close communication gaps with your frontline workers](https://blog.6i-communication.com/hubfs/Frontline%20Communication.jpg)](https://blog.6i-communication.com/how-to-communicate-with-those-2.7-billion) Take a guess at how many percent of the global workforce do not have a desk?  .  .  . 60 to 80% of workers globally - about 2.7 billion people - are “deskless” and handling jobs that do not require (or allow for) sitting in place.   If that number surprises you, think about all the industries this includes: **retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.**   These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing, and little to no access to task-critical information.   This deskless workforce is undergoing an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.   [Read More](https://blog.6i-communication.com/how-to-communicate-with-those-2.7-billion) Topics: [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency) ## [It’s Not You. . . It’s Your Tech That’s the Problem](https://blog.6i-communication.com/its-not-you.-.-.-its-your-tech-thats-the-problem) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Aug 15, 2025, 8:30:00 PM - [Tweet](https://twitter.com/share) [![Beekeeper operations management](https://blog.beekeeper.io/wp-content/uploads/2019/06/Operations-Optimization.png)](https://blog.6i-communication.com/its-not-you.-.-.-its-your-tech-thats-the-problem) One of the biggest operational challenges faced by companies with a large percentage of frontline workers is high turnover rates. When your workplace becomes a revolving door of new staff members, your bottom line starts to struggle. Constantly having to recruit and train new employees gets expensive. Very expensive. There are a number of reasons why [turnover rates are so high among frontline workers](https://blog.beekeeper.io/invest-in-employee-experience-to-overcome-retention-hurdles/). Here are just a few. [Read More](https://blog.6i-communication.com/its-not-you.-.-.-its-your-tech-thats-the-problem) Topics: [Retail](https://blog.6i-communication.com/tag/retail), [Hospitality](https://blog.6i-communication.com/tag/hospitality), [Logistics](https://blog.6i-communication.com/tag/logistics), [Manufacturing](https://blog.6i-communication.com/tag/manufacturing), [F&B](https://blog.6i-communication.com/tag/fb), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency), [Use-Case](https://blog.6i-communication.com/tag/use-case) ## [10 Must-Have Collaboration Features for Non-Desk Employees](https://blog.6i-communication.com/10-must-have-collaboration-features-for-non-desk-employees) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Jul 16, 2025, 4:15:00 PM - [Tweet](https://twitter.com/share) [![Blog_10_Must-Have_Collaboration_Features](https://blog.6i-communication.com/hubfs/Blog_10_Must-Have_Collaboration_Features.png)](https://blog.6i-communication.com/10-must-have-collaboration-features-for-non-desk-employees)   Workstream collaboration tools are finally becoming the standard they should have been a long time ago—and for good reason. Clear collaboration is crucial across all teams and locations, especially for companies with a large percentage of [non-desk employees](https://beekeeper.io/10-ways-to-reach-your-non-desk-employees/). Office workers have been collaborating digitally for years, and there has been a recent surge in non-desk workers joining the collaborative process to bring entire organizations together in a more cohesive manner. [Read More](https://blog.6i-communication.com/10-must-have-collaboration-features-for-non-desk-employees) Topics: [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency) ## [Better Communication with your Diverse Mobile Workforce](https://blog.6i-communication.com/better-communication-with-your-diverse-mobile-workforce) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Dec 11, 2024, 5:01:24 PM - [Tweet](https://twitter.com/share) [![Blog-image Diversity](https://blog.6i-communication.com/hubfs/Blog-image%20Diversity.jpg)](https://blog.6i-communication.com/better-communication-with-your-diverse-mobile-workforce) Miscommunication is expensive. Due to high levels of linguistic and cultural diversity within the non-desk workforce, it is crucial that the digital platform you adopt can effectively accommodate many different types of communicators. Organizations have to cultivate an environment for inclusivity, engagement, and diversity if they want to increase productivity as well as retain more talents. As mobile workforce demographics reflect more diversity, companies need to implement internal communication strategies that include every single worker.  [Read More](https://blog.6i-communication.com/better-communication-with-your-diverse-mobile-workforce) Topics: [Employee Engagement](https://blog.6i-communication.com/tag/employee-engagement), [Retail](https://blog.6i-communication.com/tag/retail), [Logistics](https://blog.6i-communication.com/tag/logistics), [Manufacturing](https://blog.6i-communication.com/tag/manufacturing), [F&B](https://blog.6i-communication.com/tag/fb), [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency) ## [Encountered any of these Problems with using Microsoft for your Deskless Workers?](https://blog.6i-communication.com/problems-with-using-microsoft-for-your-deskless-workers) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Nov 15, 2023, 6:37:24 PM - [Tweet](https://twitter.com/share) [![The needs of Office and Frontline Workers are very different](https://blog.6i-communication.com/hubfs/Office%20Workers%20vs%20Frontline%20Workers%20Published%2019Aug21.jpg)](https://blog.6i-communication.com/problems-with-using-microsoft-for-your-deskless-workers) Microsoft 365 and Teams are great solutions for office-based employees. But what about your frontline workers—the ones who aren’t sitting at a desk with a computer at their fingertips? [Read More](https://blog.6i-communication.com/problems-with-using-microsoft-for-your-deskless-workers) Topics: [Internal Communications](https://blog.6i-communication.com/tag/internal-communications), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency) ## [The 10 Best Survey Questions To Ask your Employees](https://blog.6i-communication.com/10-best-questions-to-ask-in-employee-surveys) Posted by [Andy G. Schmidt](https://blog.6i-communication.com/author/andy-g-schmidt) on Sep 28, 2023, 6:00:00 PM - [Tweet](https://twitter.com/share) [![survey_hero-1-1](https://blog.6i-communication.com/hubfs/survey_hero-1-1.png)](https://blog.6i-communication.com/10-best-questions-to-ask-in-employee-surveys) *"The more you know, the more you think you don’t. The more you don’t know, the more you think you do." - inspired by Aristotle and Albert Einstein * As a leader you need feedback from your team to succeed. Collecting employee feedback regularly and frequently through employee surveys is an essential part of assessing internal communication strategies, operational efficiencies, and improving workplace culture. Companies are now turning to employee surveys to gain organizational insights they can take immediate action on. Best of all, there are now ways to collect the feedback you need to make concrete improvements in real-time. [Read More](https://blog.6i-communication.com/10-best-questions-to-ask-in-employee-surveys) Topics: [Employee Engagement](https://blog.6i-communication.com/tag/employee-engagement), [Employee Experience](https://blog.6i-communication.com/tag/employee-experience), [Best Practice](https://blog.6i-communication.com/tag/best-practice), [Operational Efficiency](https://blog.6i-communication.com/tag/operational-efficiency), [Tool](https://blog.6i-communication.com/tag/tool) [All posts](https://blog.6i-communication.com/all) [Next](https://blog.6i-communication.com/tag/operational-efficiency/page/2) ## Your Guide to Internal Communications and Employee Engagement ### Stay on top of Industry Trends and gain insights ### Subscribe below to not miss any of our blog posts.   ### Subscribe Here! ### Relevant Posts ### Tags - [Best Practice (42)](https://blog.6i-communication.com/tag/best-practice) - [Operational Efficiency (39)](https://blog.6i-communication.com/tag/operational-efficiency) - [Internal Communications (36)](https://blog.6i-communication.com/tag/internal-communications) - [Employee Experience (35)](https://blog.6i-communication.com/tag/employee-experience) - [Employee Engagement (18)](https://blog.6i-communication.com/tag/employee-engagement) - [Hospitality (6)](https://blog.6i-communication.com/tag/hospitality) - [F&B (5)](https://blog.6i-communication.com/tag/fb) - [Logistics (5)](https://blog.6i-communication.com/tag/logistics) - [Retail (5)](https://blog.6i-communication.com/tag/retail) - [Use-Case (5)](https://blog.6i-communication.com/tag/use-case) - [Manufacturing (4)](https://blog.6i-communication.com/tag/manufacturing) - [Safety (3)](https://blog.6i-communication.com/tag/safety) - [Tool (2)](https://blog.6i-communication.com/tag/tool) - [Video (1)](https://blog.6i-communication.com/tag/video) - [WHS (1)](https://blog.6i-communication.com/tag/whs) - [data security (1)](https://blog.6i-communication.com/tag/data-security) See all