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People Give You 9-months-notice Before The Notice Letter

Posted by Andy G. Schmidt on Apr 10, 2023 12:54:03 PM

Does your organization have an annual employee engagement survey and then nothing else to gather feedback from your people?

No Pulse Surveys?

No communication channel where employees can provide their feedback whenever they feel like it?

Well, how then could your organization accurately capture those 9-month warning signs?

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Topics: Employee Experience, Best Practice, Operational Efficiency



How to communicate with those 2.7 billion deskless workers?

Posted by Andy G. Schmidt on Feb 2, 2023 1:09:00 PM

Take a guess how many percent of the global workforce do not have a desk?
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60 to 80% of workers globally - about 2.7 billion people - are “deskless” and handling jobs that do not require (or allow for) sitting in place.
 
If that number surprises you, think about all the industries this includes retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.
 
These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing and little to no access to task-critical information.
 
In 2021 this deskless workforce will undergo an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.
 

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Reach your entire workforce to unleash untapped potentials

Posted by Andy G. Schmidt on Jan 3, 2023 6:45:00 PM

I hope you catch my idea.

Let me ask you a few questions to reflect upon. 

What is one of the last competitive edges any business could sharpen?

Your product?

Anyone can copy your product in shorter and shorter periods of time.

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Do your culture, technology and employee experience actually fit together?

Posted by Andy G. Schmidt on Nov 1, 2022 3:13:13 PM

I reckon all businesses out there are driven to achieve higher business results.

Here business results mean anything your organization wants to achieve.

This could be purpose-driven or profit-driven.

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Topics: Internal Communications, Employee Experience, Operational Efficiency



Could your Work Tech be the problem?

Posted by Andy G. Schmidt on Aug 31, 2022 10:36:52 PM

We are in the midst of The Great Reshuffle with many people changing jobs within the frontline industries.

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Topics: Employee Experience, Best Practice, Operational Efficiency



Create an Internal Communication Strategy to stay in tune with your people

Posted by Andy G. Schmidt on Aug 10, 2022 12:12:13 PM

As more digital tools enter the workplace, organizations should pay particular attention to the actual, not promised, productivity within their workforce. According to PwC’s Global Workforce Hopes and Fears Survey 2022,  one of the biggest challenges they identified is the need to improve what is often called the “employee experience.”

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



When should on-boarding start?

Posted by Andy G. Schmidt on May 12, 2022 4:15:00 PM

Studies have shown that the majority of all staff turnover happens within the first year. Highly engaged employees, however, resign less frequently than disengaged employees.

In your mind, when is an employee’s engagement level at the highest?

On the day an employee signs the offer letter their employee engagement is presumably at a peak.

Why would any organization want to let it drop by missing the opportunity to keep that momentum up?

 

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Topics: Employee Experience, Best Practice, Operational Efficiency



9 things You Could do Better when Communicating with your mobile workers

Posted by Andy G. Schmidt on Mar 23, 2022 1:45:00 PM

Companies are quite adept at managing how they communicate their messages outside the company and towards their target customers.  They have entire departments and teams of experts that strategize an external communications strategy and implement this through a well-thought-out communications plan.

 

But what about internal communications? This is the act of conceptualizing and implementing a communications strategy targeted towards your own employees. This often does not receive the same attention and focus that external communications receives.

 

But why is this the case?

 

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Topics: Internal Communications, Best Practice, Operational Efficiency



Reasons Why Using WhatsApp for Corporate Communications is Dangerous

Posted by Andy G. Schmidt on Mar 2, 2022 8:41:01 AM

Isn't the overall goal of Internal Communication to turn strategy into action?

Whenever I ask organizations how they communicate with and get their message across to their entire workforce - including their non-desk workforce that performs their work on-the-go - I often hear, “Oh, internal communication with our mobile workforce? We have it covered. Everyone is on WhatsApp.”

This makes me very concerned and uneasy. 

Have you ever asked yourself the question, "What could be so wrong with using a consumer tool for internal corporate communications?"

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency, Tool



Tomorrow isn't waiting - Trends in 2022

Posted by Andy G. Schmidt on Dec 22, 2021 5:32:25 PM

2021 was the year of resilient operations management.

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Topics: Hospitality, Internal Communications, Best Practice, Operational Efficiency



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