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Do your culture, technology and employee experience actually fit together?

Posted by Andy G. Schmidt on Jun 9, 2021 11:56:55 AM

I reckon all businesses out there are driven to achieve higher business results.

Here business results mean anything your organization wants to achieve.

This could be purpose-driven or profit-driven.

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Topics: Internal Communications, Employee Experience, Operational Efficiency



The Beekeeper - Why not copy from nature?

Posted by Andy G. Schmidt on May 14, 2021 9:34:14 AM

 

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Topics: Internal Communications, Best Practice, Operational Efficiency



How to communicate with those 2.7 billion deskless workers?

Posted by Andy G. Schmidt on Feb 5, 2021 3:40:00 PM

Take a guess how many percent of the global workforce do not have a desk?
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70 to 80% of workers globally - about 2.7 billion people - are “deskless” and handling jobs that do not require (or allow for) sitting in place.
 
If that number surprises you, think about all the industries this includes retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.
 
These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing and little to no access to task-critical information.
 
In 2021 this deskless workforce will undergo an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.
 

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Still using WhatsApp for Corporate Internal Communication?

Posted by Andy G. Schmidt on Jan 9, 2021 5:30:10 PM

Have you seen the prompt on WhatsApp requesting you to accept revised Terms & Conditions yet?

Will you continue to use WhatsApp for business communication? What about your internal communications within the company?

Starting Feb 8th 2021 your WhatsApp data will be shared with Facebook.

You still have a choice to protect your business and protect your employees.

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Topics: Internal Communications, Operational Efficiency, Safety, data security



Harnessing Swarm Intelligence to Make the Sum Bigger than its Parts

Posted by Andy G. Schmidt on Jan 3, 2021 12:48:40 PM

What can we do differently to do better in engaging our employees?

Many bosses believe that valuable knowledge is concentrated in a very few heads. They assume that the key to making good decisions is finding that one right person who will have the answer.

The “genius” of the organization NEVER resides completely in management!

The best ideas will often come from far-flung corners of the community.

We are likely to incur an “ignorance tax” when we fail to consult the crowd before making important decisions.

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Topics: Employee Engagement, Internal Communications, Best Practice, Operational Efficiency



How To Best Demonstrate ROI for Your New Internal Communication Platform

Posted by Andy G. Schmidt on Nov 3, 2020 2:33:35 PM

Communication professionals are faced with the daunting task of successfully aligning workforces with the strategic mission and objectives of their organization. Suffice to say while managing costs. These priorities are often competing, yet they don't have to be.

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Topics: Employee Engagement, Internal Communications, Best Practice, Operational Efficiency



Peer-to-Peer Recognition and How It Changes Employee Engagement

Posted by Andy G. Schmidt on Oct 15, 2020 4:39:00 PM

Does your work sometimes feel like this?

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Topics: Employee Engagement, Video, Employee Experience, Best Practice, Operational Efficiency



Reasons Why Using WhatsApp for Corporate Communications is Dangerous

Posted by Andy G. Schmidt on Oct 1, 2020 5:56:00 PM

Isn't the overall goal of Internal Communication to turn strategy into action?

Whenever I ask organizations how they communicate with and get their message across to their entire workforce - including their non-desk workforce that performs their work on-the-go - I often hear, “Oh, internal communication with our mobile workforce? We have it covered. Everyone is on WhatsApp.”

This makes me very concerned and uneasy. 

Have you ever asked yourself the question, "What could be so wrong with using a consumer tool for internal corporate communications?"

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency, Tool



Crunch Time - Make use of the downtime

Posted by Andy G. Schmidt on Sep 26, 2020 3:52:00 PM

While the end of the Covid-19 may not be in sight and the full extent of its impact remains unclear, leaders must embrace this time as one that will help them be better prepared for future hardships.


Are people really your "most important asset"?

Then would it be fair to say that you should focus on the physical safety of your people first, the mental health of your people second and then worry about collateral damage and the P&L next.

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Topics: Employee Engagement, Internal Communications, Best Practice, Operational Efficiency, Safety



The Top 10 of Top-Notch Internal Communication

Posted by Andy G. Schmidt on Sep 21, 2020 11:15:00 AM

If I were to head a large company, I would pay my Head of Internal Communications more than my Head of External Communications.

Why?

Because I know that if this company is really to change, and to persuade the outside world it has changed, it has to change on the inside first.

Internal Communication is here to enable change and execution of the strategy.

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency



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