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9 things You Could do Better when Communicating with your mobile workers

Posted by Andy G. Schmidt on Mar 23, 2022 1:45:00 PM

Companies are quite adept at managing how they communicate their messages outside the company and towards their target customers.  They have entire departments and teams of experts that strategize an external communications strategy and implement this through a well-thought-out communications plan.

 

But what about internal communications? This is the act of conceptualizing and implementing a communications strategy targeted towards your own employees. This often does not receive the same attention and focus that external communications receives.

 

But why is this the case?

 

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Topics: Internal Communications, Best Practice, Operational Efficiency



Reasons Why Using WhatsApp for Corporate Communications is Dangerous

Posted by Andy G. Schmidt on Mar 2, 2022 8:41:01 AM

Isn't the overall goal of Internal Communication to turn strategy into action?

Whenever I ask organizations how they communicate with and get their message across to their entire workforce - including their non-desk workforce that performs their work on-the-go - I often hear, โ€œOh, internal communication with our mobile workforce? We have it covered. Everyone is on WhatsApp.โ€

This makes me very concerned and uneasy. 

Have you ever asked yourself the question, "What could be so wrong with using a consumer tool for internal corporate communications?"

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency, Tool



Go upstream

Posted by Andy G. Schmidt on Jan 17, 2022 10:27:59 AM

Focus is both the strength and the weakness of your organization.

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Topics: Employee Experience, Best Practice, Operational Efficiency



Tomorrow isn't waiting - Trends in 2022

Posted by Andy G. Schmidt on Dec 22, 2021 5:32:25 PM

2021 was the year of resilient operations management.

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Topics: Hospitality, Internal Communications, Best Practice, Operational Efficiency



The Power of Operational Communication

Posted by Andy G. Schmidt on Sep 19, 2021 3:57:00 PM

Connecting people in the workplace and helping teams work together more efficiently is at the core of our mission. When Beekeeper first set out seven years ago, we were determined to digitalize traditional top-down communication channels.

We wanted to make information easily accessible to everyone, regardless of their location. In many cases, Beekeeper also enabled employees to give direct feedback to company management for the very first time.

Over time, it became clear that top-down communication channels like bulletin boards and newsletters are only the tip of the communication pyramid. For operational communication thatโ€™s truly transformative, information must also flow from the bottom-up, across departments, between functions, and diagonally into different teams.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



The Enterprise Social Room to complement operational communications

Posted by Andy G. Schmidt on Sep 13, 2021 11:29:49 AM

How are you coping during this period?

What are you discovering about yourself and each other that you could not see before?

What have you lost during this time but are not missing?

These questions and others trigger new conversations and collaborations between many members of the group.

๐—ข๐—ฐ๐—ฐ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ฒ๐—ฎ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐˜„๐—ฎ๐˜๐—ฒ๐—ฟ. ๐—š๐—ผ๐—ผ๐—ฑ๐—ฏ๐˜†๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€, ๐—ต๐—ฒ๐—น๐—น๐—ผ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€.

We were conditioned by experts that we need non-authentic, anonymous, low-trust workplace surveys to tell us what we should talk about.

And whilst we were in the building, we didnโ€™t buy it but we went along with it, right?

But no longer! Long and static employee surveys are dead, replaced by authentic conversations between people who choose the topics, not the survey authors.

In the Enterprise Social Room, we began this extraordinary conversation and re-imagining a future where conversations across physical locations and hierarchies became part of the โ€˜new normalโ€™.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



โ€œJob-Hopping on the riseโ€ โ€“ How to make them stick with you longer

Posted by Andy G. Schmidt on Aug 24, 2021 8:30:00 AM

Life is work.

Work is life.

Life is all about relationships - and work is no exception.

In fact, the key to long-term happiness and fulfillment is โ€œour relationships.โ€

This is what Harvard's legendary Grant and Glueck Study found out over the last 80 years:

"The quality of our work-life - emotionally, physically, and mentally - is directly proportional to the quality of our relationships."

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Topics: Employee Engagement, Employee Experience, Best Practice



Leading from the Frontlines: How to Create a Digital Workplace Thatโ€™s Still Human

Posted by Andy G. Schmidt on Jul 14, 2021 5:06:10 PM

Frontline. noun โ€œThe most advanced, responsible, or visible position in a field or activity.โ€

That definition is an accurate description of your companyโ€™s most influential people: frontline employees. Theyโ€™re on the ground, leading the charge, and have the most interaction with your customers.

How many percent of your frontline workers are receiving corporate communication directly and in an instant? 

Typically, this mobile workforce is often left unattended and, as a result, is left feeling disconnected from the company. Only 13% of them are engaged at work. As a result, theyโ€™re more likely to leave for another company with a more inclusive approach and a digital workplace.

Itโ€™s important to understand why frontline employees need to be included in your business strategies.

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Topics: Retail, Hospitality, Logistics, F&B, Internal Communications, Employee Experience, Best Practice



Why the Whole is Smarter than its Parts or the Beekeeper's Edge

Posted by Andy G. Schmidt on May 21, 2021 7:45:00 AM

Bees arenโ€™t smart, bee colonies are. No single bee knows how to build a hive, protect the queen, and produce honey. But collectively, they still make it happen, which is quite impressive.

Here is how they do it:

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Topics: Internal Communications, Best Practice



The Beekeeper - Why not copy from nature?

Posted by Andy G. Schmidt on May 14, 2021 9:34:14 AM

 

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Topics: Internal Communications, Best Practice, Operational Efficiency



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