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The Power of Operational Communication

Posted by Andy G. Schmidt on Sep 19, 2021 3:57:00 PM

Connecting people in the workplace and helping teams work together more efficiently is at the core of our mission. When Beekeeper first set out seven years ago, we were determined to digitalize traditional top-down communication channels.

We wanted to make information easily accessible to everyone, regardless of their location. In many cases, Beekeeper also enabled employees to give direct feedback to company management for the very first time.

Over time, it became clear that top-down communication channels like bulletin boards and newsletters are only the tip of the communication pyramid. For operational communication thatโ€™s truly transformative, information must also flow from the bottom-up, across departments, between functions, and diagonally into different teams.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency

The Enterprise Social Room to complement operational communications

Posted by Andy G. Schmidt on Sep 13, 2021 11:29:49 AM

How are you coping during this period?

What are you discovering about yourself and each other that you could not see before?

What have you lost during this time but are not missing?

These questions and others trigger new conversations and collaborations between many members of the group.

๐—ข๐—ฐ๐—ฐ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ฒ๐—ฎ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐˜„๐—ฎ๐˜๐—ฒ๐—ฟ. ๐—š๐—ผ๐—ผ๐—ฑ๐—ฏ๐˜†๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€, ๐—ต๐—ฒ๐—น๐—น๐—ผ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€.

We were conditioned by experts that we need non-authentic, anonymous, low-trust workplace surveys to tell us what we should talk about.

And whilst we were in the building, we didnโ€™t buy it but we went along with it, right?

But no longer! Long and static employee surveys are dead, replaced by authentic conversations between people who choose the topics, not the survey authors.

In the Enterprise Social Room, we began this extraordinary conversation and re-imagining a future where conversations across physical locations and hierarchies became part of the โ€˜new normalโ€™.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency

Leading from the Frontlines: How to Create a Digital Workplace Thatโ€™s Still Human

Posted by Andy G. Schmidt on Jul 14, 2021 5:06:10 PM

Frontline. noun โ€œThe most advanced, responsible, or visible position in a field or activity.โ€

That definition is an accurate description of your companyโ€™s most influential people: frontline employees. Theyโ€™re on the ground, leading the charge, and have the most interaction with your customers.

How many percent of your frontline workers are receiving corporate communication directly and in an instant? 

Typically, this mobile workforce is often left unattended and, as a result, is left feeling disconnected from the company. Only 13% of them are engaged at work. As a result, theyโ€™re more likely to leave for another company with a more inclusive approach and a digital workplace.

Itโ€™s important to understand why frontline employees need to be included in your business strategies.

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Topics: Retail, Hospitality, Logistics, F&B, Internal Communications, Employee Experience, Best Practice

Why the Whole is Smarter than its Parts or the Beekeeper's Edge

Posted by Andy G. Schmidt on May 21, 2021 7:45:00 AM

Bees arenโ€™t smart, bee colonies are. No single bee knows how to build a hive, protect the queen, and produce honey. But collectively, they still make it happen, which is quite impressive.

Here is how they do it:

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Topics: Internal Communications, Best Practice

The Beekeeper - Why not copy from nature?

Posted by Andy G. Schmidt on May 14, 2021 9:34:14 AM


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Topics: Internal Communications, Best Practice, Operational Efficiency

The Importance of Transparency for a Healthy Company Culture

Posted by Andy G. Schmidt on May 4, 2021 6:01:00 PM

Companies have changed the way they do business.

A rigid hierarchy that restricted the flow of information and negatively impacted employee communications used to be the norm. Communication between employees and their supervisors was often limited, and organizational transparency was practically nonexistent.

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Topics: Hospitality, Video, Internal Communications, Employee Experience, Best Practice, Use-Case

How to communicate with those 2.7 billion deskless workers?

Posted by Andy G. Schmidt on Feb 5, 2021 3:40:00 PM

Take a guess how many percent of the global workforce do not have a desk?
70 to 80% of workers globally - about 2.7 billion people - are โ€œdesklessโ€ and handling jobs that do not require (or allow for) sitting in place.
If that number surprises you, think about all the industries this includes retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.
These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing and little to no access to task-critical information.
In 2021 this deskless workforce will undergo an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency

Still using WhatsApp for Corporate Internal Communication?

Posted by Andy G. Schmidt on Jan 9, 2021 5:30:10 PM

Have you seen the prompt on WhatsApp requesting you to accept revised Terms & Conditions yet?

Will you continue to use WhatsApp for business communication? What about your internal communications within the company?

Starting Feb 8th 2021 your WhatsApp data will be shared with Facebook.

You still have a choice to protect your business and protect your employees.

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Topics: Internal Communications, Operational Efficiency, Safety, data security

Harnessing Swarm Intelligence to Make the Sum Bigger than its Parts

Posted by Andy G. Schmidt on Jan 3, 2021 12:48:40 PM

What can we do differently to do better in engaging our employees?

Many bosses believe that valuable knowledge is concentrated in a very few heads. They assume that the key to making good decisions is finding that one right person who will have the answer.

The โ€œgeniusโ€ of the organization NEVER resides completely in management!

The best ideas will often come from far-flung corners of the community.

We are likely to incur an โ€œignorance taxโ€ when we fail to consult the crowd before making important decisions.

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Topics: Employee Engagement, Internal Communications, Best Practice, Operational Efficiency

How To Best Demonstrate ROI for Your New Internal Communication Platform

Posted by Andy G. Schmidt on Nov 3, 2020 2:33:35 PM

Communication professionals are faced with the daunting task of successfully aligning workforces with the strategic mission and objectives of their organization. Suffice to say while managing costs. These priorities are often competing, yet they don't have to be.

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Topics: Employee Engagement, Internal Communications, Best Practice, Operational Efficiency

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