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The Enterprise Social Room to complement operational communications

Posted by Andy G. Schmidt on Sep 13, 2021 11:29:49 AM

How are you coping during this period?

What are you discovering about yourself and each other that you could not see before?

What have you lost during this time but are not missing?

These questions and others trigger new conversations and collaborations between many members of the group.

๐—ข๐—ฐ๐—ฐ๐—ฎ๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ฒ๐—ฎ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐˜„๐—ฎ๐˜๐—ฒ๐—ฟ. ๐—š๐—ผ๐—ผ๐—ฑ๐—ฏ๐˜†๐—ฒ ๐˜€๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐˜€, ๐—ต๐—ฒ๐—น๐—น๐—ผ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€.

We were conditioned by experts that we need non-authentic, anonymous, low-trust workplace surveys to tell us what we should talk about.

And whilst we were in the building, we didnโ€™t buy it but we went along with it, right?

But no longer! Long and static employee surveys are dead, replaced by authentic conversations between people who choose the topics, not the survey authors.

In the Enterprise Social Room, we began this extraordinary conversation and re-imagining a future where conversations across physical locations and hierarchies became part of the โ€˜new normalโ€™.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency

โ€œJob-Hopping on the riseโ€ โ€“ How to make them stick with you longer

Posted by Andy G. Schmidt on Aug 24, 2021 8:30:00 AM

Life is work.

Work is life.

Life is all about relationships - and work is no exception.

In fact, the key to long-term happiness and fulfillment is โ€œour relationships.โ€

This is what Harvard's legendary Grant and Glueck Study found out over the last 80 years:

"The quality of our work-life - emotionally, physically, and mentally - is directly proportional to the quality of our relationships."

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Topics: Employee Engagement, Employee Experience, Best Practice

Leading from the Frontlines: How to Create a Digital Workplace Thatโ€™s Still Human

Posted by Andy G. Schmidt on Jul 14, 2021 5:06:10 PM

Frontline. noun โ€œThe most advanced, responsible, or visible position in a field or activity.โ€

That definition is an accurate description of your companyโ€™s most influential people: frontline employees. Theyโ€™re on the ground, leading the charge, and have the most interaction with your customers.

How many percent of your frontline workers are receiving corporate communication directly and in an instant? 

Typically, this mobile workforce is often left unattended and, as a result, is left feeling disconnected from the company. Only 13% of them are engaged at work. As a result, theyโ€™re more likely to leave for another company with a more inclusive approach and a digital workplace.

Itโ€™s important to understand why frontline employees need to be included in your business strategies.

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Topics: Retail, Hospitality, Logistics, F&B, Internal Communications, Employee Experience, Best Practice

Why the Whole is Smarter than its Parts or the Beekeeper's Edge

Posted by Andy G. Schmidt on May 21, 2021 7:45:00 AM

Bees arenโ€™t smart, bee colonies are. No single bee knows how to build a hive, protect the queen, and produce honey. But collectively, they still make it happen, which is quite impressive.

Here is how they do it:

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Topics: Internal Communications, Best Practice

The Beekeeper - Why not copy from nature?

Posted by Andy G. Schmidt on May 14, 2021 9:34:14 AM


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Topics: Internal Communications, Best Practice, Operational Efficiency

The Importance of Transparency for a Healthy Company Culture

Posted by Andy G. Schmidt on May 4, 2021 6:01:00 PM

Companies have changed the way they do business.

A rigid hierarchy that restricted the flow of information and negatively impacted employee communications used to be the norm. Communication between employees and their supervisors was often limited, and organizational transparency was practically nonexistent.

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Topics: Hospitality, Video, Internal Communications, Employee Experience, Best Practice, Use-Case

12 Reasons why Money isn't a great Motivator for your work

Posted by Andy G. Schmidt on Mar 1, 2021 12:06:10 PM

Earning the money we need to live is presumably the main reason we work at all.

But does money motivate us to continuously perform our best work?

Letโ€™s take a peek at what science and research have to say about that:

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Topics: Best Practice

How to communicate with those 2.7 billion deskless workers?

Posted by Andy G. Schmidt on Feb 5, 2021 3:40:00 PM

Take a guess how many percent of the global workforce do not have a desk?
70 to 80% of workers globally - about 2.7 billion people - are โ€œdesklessโ€ and handling jobs that do not require (or allow for) sitting in place.
If that number surprises you, think about all the industries this includes retail and grocery, healthcare, hospitality and foodservice, construction, manufacturing, logistics and utilities.
These frontline workers have unique job demands, volatile working schedules, demanding customers, long hours standing and little to no access to task-critical information.
In 2021 this deskless workforce will undergo an Employee Experience investment renaissance as companies are increasingly recognizing the impact technology has on boosting deskless worker productivity and job satisfaction.

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency

Harnessing Swarm Intelligence to Make the Sum Bigger than its Parts

Posted by Andy G. Schmidt on Jan 3, 2021 12:48:40 PM

What can we do differently to do better in engaging our employees?

Many bosses believe that valuable knowledge is concentrated in a very few heads. They assume that the key to making good decisions is finding that one right person who will have the answer.

The โ€œgeniusโ€ of the organization NEVER resides completely in management!

The best ideas will often come from far-flung corners of the community.

We are likely to incur an โ€œignorance taxโ€ when we fail to consult the crowd before making important decisions.

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Topics: Employee Engagement, Internal Communications, Best Practice, Operational Efficiency

Is stress good or bad for you?

Posted by Andy G. Schmidt on Nov 30, 2020 7:36:31 PM

The higher a nationโ€™s stress index, the greater its GDP and life expectancy, the more satisfied people are with their lives, their work, their communities, their own health, the happier they are.

Basically, the more people you have who thought yesterday was very stressful, thatโ€™s better for public health, itโ€™s better for the economy, itโ€™s better any way you look at it.

It kind of blew the researchers minds.

It is not what they or we would be expecting.

When they dug in a little deeper, it made more sense.

Stress was a barometer for pushing people toward the things that ultimately made them productive & happy.

โœ” A tough project at work brings stress, but also a sense of accomplishment when itโ€™s finished.

โœ” Raising kids is stressful, but being a parent brings meaning.

โœ” Stress focuses your attention in ways good times canโ€™t.

โœ” It kills procrastination and indecision, taking what you need to get done and shoving it so close to your face that you have no choice but pursue it, right now and to the best of your ability.

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Topics: Employee Engagement, Best Practice

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