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Create an Internal Communication Strategy to stay in tune with your people

Posted by Andy G. Schmidt on Aug 10, 2022 12:12:13 PM

As more digital tools enter the workplace, organizations should pay particular attention to the actual, not promised, productivity within their workforce. According to PwC’s Global Workforce Hopes and Fears Survey 2022,  one of the biggest challenges they identified is the need to improve what is often called the “employee experience.”

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Topics: Internal Communications, Employee Experience, Best Practice, Operational Efficiency



Employees, STOP these 10 things or you will harm your own engagement at work

Posted by Andy G. Schmidt on Jul 13, 2022 4:58:57 PM

In life, we overwhelmingly add. We like to do ‘more’ rather than ‘less’.

It doesn’t have to be that way.

The other option is to subtract (often overlooked).

There are rewards in less.

Getting to less doesn't mean we're doing less; rather, it's quite the opposite. We do much more thinking when we consider outcomes that involve subtraction because it forces us to think more than we did before when we defaulted to addition-solutions only.

One way to subtract is to stop doing certain things.

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Topics: Employee Engagement, Employee Experience, Best Practice



When should on-boarding start?

Posted by Andy G. Schmidt on May 12, 2022 4:15:00 PM

Studies have shown that the majority of all staff turnover happens within the first year. Highly engaged employees, however, resign less frequently than disengaged employees.

In your mind, when is an employee’s engagement level at the highest?

On the day an employee signs the offer letter their employee engagement is presumably at a peak.

Why would any organization want to let it drop by missing the opportunity to keep that momentum up?

 

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Topics: Employee Experience, Best Practice, Operational Efficiency



Employers, DON’T do these 10 things or you will harm employee engagement

Posted by Andy G. Schmidt on Apr 14, 2022 7:42:55 AM

In leadership improvement is not about doing more things right, but about doing fewer things wrong.

Don't just look for things to add.

Look for things to eliminate.

Here are 10 things you might want to stop doing to progress employee engagement among your team members:

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Topics: Employee Engagement, Internal Communications, Employee Experience



9 things You Could do Better when Communicating with your mobile workers

Posted by Andy G. Schmidt on Mar 23, 2022 1:45:00 PM

Companies are quite adept at managing how they communicate their messages outside the company and towards their target customers.  They have entire departments and teams of experts that strategize an external communications strategy and implement this through a well-thought-out communications plan.

 

But what about internal communications? This is the act of conceptualizing and implementing a communications strategy targeted towards your own employees. This often does not receive the same attention and focus that external communications receives.

 

But why is this the case?

 

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Topics: Internal Communications, Best Practice, Operational Efficiency



Reasons Why Using WhatsApp for Corporate Communications is Dangerous

Posted by Andy G. Schmidt on Mar 2, 2022 8:41:01 AM

Isn't the overall goal of Internal Communication to turn strategy into action?

Whenever I ask organizations how they communicate with and get their message across to their entire workforce - including their non-desk workforce that performs their work on-the-go - I often hear, “Oh, internal communication with our mobile workforce? We have it covered. Everyone is on WhatsApp.”

This makes me very concerned and uneasy. 

Have you ever asked yourself the question, "What could be so wrong with using a consumer tool for internal corporate communications?"

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Topics: Employee Engagement, Internal Communications, Employee Experience, Best Practice, Operational Efficiency, Tool



Go upstream

Posted by Andy G. Schmidt on Jan 17, 2022 10:27:59 AM

Focus is both the strength and the weakness of your organization.

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Topics: Employee Experience, Best Practice, Operational Efficiency



Tomorrow isn't waiting - Trends in 2022

Posted by Andy G. Schmidt on Dec 22, 2021 5:32:25 PM

2021 was the year of resilient operations management.

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Topics: Hospitality, Internal Communications, Best Practice, Operational Efficiency



Continuous Employee Listening Made Easy

Posted by Andy G. Schmidt on Nov 18, 2021 5:20:38 PM

Don’t we all feel like part of a big Future-of-Work-Experiment?

We don’t know yet which working model will work best for what type of company and employees.

Companies don’t know what comes next.

Leaders are a long way from knowing how it will work.

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Topics: Internal Communications, Employee Experience



The Future of Work for our frontliners

Posted by Andy G. Schmidt on Oct 27, 2021 4:48:17 PM

I don’t know about you, but I am starting to get a bit tired of those endless discussions about “The Future of Work”.

Much of that debate centers around technology and WHERE we perform our work.

But the future of work is actually about people.

When we talk about it, we talk about humans — how we work, with whom we work, and yes - also where we work.

The Future Of Work is human and must be humane.

It is more about people than location!

Now is the time to take a fresh look at the employer/employee relationship and the fitting tool to strengthen that relationship.

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Topics: Employee Engagement, Internal Communications, Employee Experience, Operational Efficiency



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