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We all know the basic ingredients for high employee engagement:

A meaningful purpose, recognition, open communication, involvement, personal growth and some autonomy in performing our work.

But all of these don’t work if the basic ingredient is missing:

Employee experience (EX) is our journey within the workplace. It must include the entire organizational journey; starting from the application process and continuing after being separated. This includes recruitment, on-boarding, our role within the organization, how well we understand the goals of the business, how the company rewards us and how it develops us to be the best that we possibly can be.

Is it optional?

Certainly not. We will have an experience anyway. Whether it is a good one that we enjoy for many years or a bad one we want to quit quickly will make or break a business in the long run.

How?

What do today’s two billion mobile workers have in common?

While the use cases may vary, the needs of the global distributed workforce remain universal. Whether in hospitality, manufacturing, retail, construction, or healthcare, to name a few, frontline workers need access to mobile communication to:

Workplace safety is more than a priority for any company; it’s imperative that companies recognize the value in the integral relationship between operations efficiency and safety. Implementing real-time internal communications means you never have to choose between efficient operations and workforce safety with manifold benefits.

In Singapore staff attrition rates are rather high and employee engagement is rather low when compared to our neighboring countries.

According to the Ministry of Manpower attrition rates are the highest (> 40%) in sectors that are also characterized by a high share of Non-Desk Employees like F&B and Hospitality.

These Non-Desk Employees, also referred to as frontline employees, significantly impact a company's success. Especially since they are the people that interact with your customers and guests most frequently.

Creating an internal communications culture across multiple properties can be hard. The same is true for managing hotel operations across a diversified portfolio. It can be tough to know how to blend these various cultures and brand identities on the local level while ensuring organization-wide alignment.

How can hospitality property managers bridge the multi-location cultural divide, and ensure smooth hotel operations?

Becoming a digital workplace is more than downloading apps, automating HR functions, or adopting communication tools.

While these are core components of a digital workplace, there has to be a well-thought-out strategy to accompany adoption that benefits every level of your company.

When a digital workplace is implemented as an intentional business solution it delivers results, like a high performing workforce, that makes your company more competitive.

As you design your digital workplace strategy you need to know:

More and more businesses are investing considerable time and resources into developing their employees’ soft skills and creating a more welcoming, engaging atmosphere for their employees.

Recently the Business Roundtable, a group of chief executive officers from major U.S. corporations, issued a statement that redefines the very “purpose of a corporation.”

While a necessary part of business growth as companies scale and work to maintain competitive market share, mergers and acquisitions present a multitude of challenges.

Among these challenges are maintaining workforce management, team productivity, and internal communications.

Does your company have the right communication tools to emerge victorious?

Using enterprise social media isn’t the only secret of companies with amazing internal communications, however. Here are three types of internal communications you need to automate to enhance your digital workplace and boost operations.