What do today’s two billion mobile workers have in common?
While the use cases may vary, the needs of the global distributed workforce remain universal. Whether in hospitality, manufacturing, retail, construction, or healthcare, to name a few, frontline workers need access to mobile communication to:
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Topics:
Internal Communications,
Best Practice,
Operational Efficiency
Workplace safety is more than a priority for any company; it’s imperative that companies recognize the value in the integral relationship between operations efficiency and safety. Implementing real-time internal communications means you never have to choose between efficient operations and workforce safety with manifold benefits.
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Topics:
Logistics,
Manufacturing,
Best Practice,
Operational Efficiency,
WHS,
Safety
In Singapore staff attrition rates are rather high and employee engagement is rather low when compared to our neighboring countries.
According to the Ministry of Manpower attrition rates are the highest (> 40%) in sectors that are also characterized by a high share of Non-Desk Employees like F&B and Hospitality.
These Non-Desk Employees, also referred to as frontline employees, significantly impact a company's success. Especially since they are the people that interact with your customers and guests most frequently.
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Topics:
Retail,
Hospitality,
Logistics,
Manufacturing,
F&B,
Internal Communications,
Employee Experience,
Operational Efficiency
Creating an internal communications culture across multiple properties can be hard. The same is true for managing hotel operations across a diversified portfolio. It can be tough to know how to blend these various cultures and brand identities on the local level while ensuring organization-wide alignment.
How can hospitality property managers bridge the multi-location cultural divide, and ensure smooth hotel operations?
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Topics:
Hospitality,
Internal Communications,
Employee Experience,
Operational Efficiency,
Use-Case
One of the biggest operational challenges faced by companies with a large percentage of frontline workers is high turnover rates.
When your workplace becomes a revolving door of new staff members, your bottom line starts to struggle. Constantly having to recruit and train new employees gets expensive. Very expensive.
There are a number of reasons why turnover rates are so high among frontline workers. Here are just a few.
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Topics:
Retail,
Hospitality,
Logistics,
Manufacturing,
F&B,
Employee Experience,
Best Practice,
Operational Efficiency,
Use-Case
Becoming a digital workplace is more than downloading apps, automating HR functions, or adopting communication tools.
While these are core components of a digital workplace, there has to be a well-thought-out strategy to accompany adoption that benefits every level of your company.
When a digital workplace is implemented as an intentional business solution it delivers results, like a high performing workforce, that makes your company more competitive.
As you design your digital workplace strategy you need to know:
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Topics:
Internal Communications,
Employee Experience,
Best Practice,
Operational Efficiency
More and more businesses are investing considerable time and resources into developing their employees’ soft skills and creating a more welcoming, engaging atmosphere for their employees.
Recently the Business Roundtable, a group of chief executive officers from major U.S. corporations, issued a statement that redefines the very “purpose of a corporation.”
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Topics:
Employee Engagement,
F&B,
Employee Experience,
Best Practice,
Operational Efficiency
While a necessary part of business growth as companies scale and work to maintain competitive market share, mergers and acquisitions present a multitude of challenges.
Among these challenges are maintaining workforce management, team productivity, and internal communications.
Does your company have the right communication tools to emerge victorious?
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Topics:
Internal Communications,
Best Practice,
Operational Efficiency
Digital workplace trends indicate that incorporating a bit of automation simplifies operations workflows and internal communications. Using internal communications tools, like digital workplace technology, can go a long way in improving communications and productivity for your workforce. In fact, using enterprise social media to improve workforce communications could increase productivity by
up to 25%
.
Using enterprise social media isn’t the only secret of companies with amazing internal communications, however. Here are three types of internal communications you need to automate to enhance your digital workplace and boost operations.
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Topics:
Internal Communications,
Best Practice,
Operational Efficiency
Workstream collaboration tools are finally becoming the standard they should have been long time ago—and for good reason.
Clear collaboration is crucial across all teams and locations, especially for companies with a large percentage of non-desk employees. Office workers have been collaborating digitally for years, and there has been a recent surge in non-desk workers joining the collaborative process to bring entire organizations together in a more cohesive manner.
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Topics:
Internal Communications,
Employee Experience,
Best Practice,
Operational Efficiency