In an age when consumers can make a purchase with the click of a mouse, brick-and-mortar retailers are facing some big obstacles. But outside competition isn’t the only problem plaguing the trade. It has one of the highest employee turnover rates of any industry. To be competitive, focus on your team that delivers the customer experience: your frontline workers.
Adopting a team app to manage internal communications will give your retail store an edge by improving the employee experience and increasing retention.